Privacy Policy

Last updated: 15th January 2026

alphacnhqt Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alphacnhqt.top or use our educational analytics services.

Data Controller Information

alphacnhqt Ltd is the data controller for the personal information we collect about you. We are registered in Cyprus with company registration number HE968574. Our registered office is located at Agiou Andreou Street 104, Nicosia 1065, Cyprus.

Data We Collect

We collect and process various types of personal data to provide our educational analytics services effectively. The data collection includes information you provide directly to us and information we collect automatically through your use of our website and services.

Information You Provide to Us

• Contact details including name, email address, phone number, and institutional affiliation
• Professional information such as job title, department, and educational institution details
• Communication records including enquiries, support requests, and correspondence
• Account information for our analytics platforms and dashboards
• Educational data provided for analytics processing and reporting purposes

Information We Collect Automatically

• Website usage data including pages visited, time spent, and navigation patterns
• Technical information such as IP address, browser type, device information, and operating system
• Analytics data through cookies and similar technologies (see our Cookie Policy for details)
• Performance metrics related to our analytics services and platform usage

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. Our primary purposes for processing personal information include providing exceptional educational analytics services and maintaining effective client relationships.

Service Delivery

• Providing educational marketing analytics services and platform access
• Creating and maintaining analytics dashboards and reporting systems
• Processing and analysing educational data to generate insights and recommendations
• Delivering technical support and client training programmes

Communication and Support

• Responding to enquiries, support requests, and service-related communications
• Providing updates about our services, platform improvements, and relevant industry insights
• Conducting client satisfaction surveys and gathering feedback for service improvement
• Sending important notices about service changes, maintenance, or legal updates

Legal and Compliance

• Complying with legal obligations under Cyprus and European Union law
• Protecting our legitimate business interests and those of our clients
• Preventing fraud, unauthorised access, and ensuring platform security
• Maintaining accurate records for regulatory and audit purposes

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please refer to our comprehensive Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who assist in delivering our analytics services, subject to strict confidentiality agreements
• When required by law, legal process, or to protect the rights and safety of alphacnhqt, our clients, or others
• With your explicit consent for specific purposes clearly explained at the time of collection
• In connection with a business transfer, merger, or acquisition, subject to the same privacy protections

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Your Rights

Under the General Data Protection Regulation (GDPR) and Cyprus data protection law, you have several rights regarding your personal information:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of processing in specific situations
• Right to Data Portability: Receive your personal data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month of receipt.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods are based on business requirements, legal obligations, and regulatory guidelines relevant to educational analytics services.

Generally, we retain client data for the duration of our service relationship plus seven years for legal and regulatory compliance. Website analytics data is typically retained for 26 months, whilst marketing data retention depends on your consent preferences.

International Data Transfers

As a Cyprus-based company operating within the European Union, we primarily process personal data within the EEA. Any transfers to third countries are conducted with appropriate safeguards in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are designed for educational institutions and professional users. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your personal data in accordance with applicable law.